Up to 30% of all online purchases are returned. But even without comprehensive data, it’s obvious that the environmental cost of online returns is significant. … Five billion pounds of returned goods end up in U.S. landfills each year.
Do online returns get thrown out?
‘It’s pretty staggering’: Returned online purchases often sent to landfill, journalist’s research reveals. From unopened shampoo to unworn clothes, perfectly good products end up in dumpsters and landfill sites.
What happens to the stuff you return online?
So what does happen to our apparel when we order online and then return the items? The reality is that much of it simply ends up in landfill. That is, once its been shipped all over the country, or even the globe, a few times.
Are returns thrown away?
Joel Rampoldt, a managing director at the consulting firm AlixPartners, told me that most people in the industry believe that about 25 percent of returns are discarded, although the proportion varies widely depending on the product (clothing tends to be easier to resell than electronics that may contain user data, for …
Do ASOS send returns to landfill?
“We have a zero landfill policy”, she revealed in an Instagram post earlier this week, “and 97% of our returns go on to be resold. The remaining 3% is sent to brand partners to be recycled or reused so that it can go on to live a happy second life.”
Why do returns end up in landfills?
Many returned items are sent to a landfill or destroyed, for the simple reason that throwing items away is cheaper and easier for companies than trying to resell them.
Where do returned products go?
Basically, they take a returned item, refund the customer. Then, they charge back the vendor (sometimes for the retail amount refunded, in other words, MORE than they ever paid for the item to begin with, then sometimes tack on added “processing fees”.
Do returned clothes get resold?
Returns put a lot of pressure on retailers: they demand extra warehouse space and employees to sort them, and they often can only be resold at marked down prices. All of this adds an expensive layer to the bottom lines, with returns costing UK retailers a whopping £60bn per year.
Can returned items be sold as new?
In the US, selling used items as new is against the law and considered a criminal act. … Those who fear lawsuits, sell customer returns to secondary markets or as open products.
Do returned items get resold?
In order to return items to store shelves, they first need to be assessed and repackaged. Because of the cost that goes into that process, many retailers trash returned products, as doing so is generally cheaper than reselling them. … All in all, a past survey found only 48% of returns can be resold at full price.